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SHIPPING POLICY

This Shipping Policy describes how PlaySoccerBox.com (the “Site” or “we”) handle shipping and processing of your orders.

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  • We make every effort to ensure a smooth and speedy delivery of orders. If an order is received before 12 PM EST, we will make every effort to ship the same day. If the order is received after 12 PM EST, it will be shipped the following day. Shipping can be as fast as next day* or in some instances 3-5 days depending on distance.

  • Tracking is provided on all orders. The Soccer Box LLC is not liable for lost orders if the tracking number shows that the order was delivered.

  • Customers must enter a complete address at checkout. The Soccer Box LLC is not liable for inaccurate or incomplete shipping addresses entered by customers.

  • The Soccer Box LLC is not liable for shipping delays made by the shipping carrier as we have no control over carrier operations.

  • Please be aware that Holidays, sales campaigns and inclement weather can impact shipping and delivery times.

  • Issues with merchandise must be reported within 48 hours of delivery.

  • We reserve the right to cancel any order.

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